Air India rated as third worst airline in the world

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Air India, India’s state owned carrier’s problems continue — the most recent one is because of a survey done by Portland-headquartered flight data firm FlightStats, which listed the airline as the third worst performing airline in the world.

The survey highlighted issues over cabins and service quality, and flight delays.

Apart from Air India, the 10 worst carriers list included Air China, Hong Kong Airlines, Philippine Airlines among others.

The Worst 10 International Airlines of 2016

  • 10. Hainan Airlines – 30.3%
  • 9. Korean Air – 31.74%
  • 8. Air China – 32.73%
  • 7. Hong Kong Airlines – 33.42%
  • 6. China Eastern Airlines – 35.8%
  • 5. Asiana Airlines – 37.46%
  • 4. Philippine Airlines – 38.33%
  • 3. Air India – 38.71%
  • 2. Icelandair – 41.05%
  • 1. El Al – 56%

The Best 10 International Airlines of 2016

  • 10. Qantas – 15.7%
  • 9. TAM Linhas Aéreas – 14.93%
  • 8. Delta Air Lines – 14.83%
  • 7. Singapore Airlines – 14.55%
  • 6. ANA – 14.46%
  • 5. Austrian – 14.26%
  • 4. Qatar Airways – 13.66%
  • 3. JAL – 12.2%
  • 2. Iberia – 11.82%
  • 1. KLM – 11.47%

According to Jim Hetzel, vice president of aviation and distribution at FlightStats, compiling the list is no small feat.

The only comparable resource is the monthly report (PDF) that the U.S. Department of Transportation puts out on major domestic carriers, relying uniquely on self-reported data from the biggest carriers in the United States; it doesn’t factor in any of those airlines’ international flights.

“We stitch data together from 500 different sources,” said Hetzel, likening the process to creating a giant quilt.

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Among those sources are flight-tracking and positional services, airport runway times, radar services, airline records, airport data, and such governing bodies as Eurocontrol and the Federal Aviation Administration.

According to a Bloomberg report, taking a wrong carrier can delay travel by 55%, and the right one can reduce travel time by 11% — a reason enough to choose one carrier over the other.

Published on 9 January 2017

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