Guide : Death formalities and repatriation procedure for expatriates in Qatar

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The death of a family member or friend is difficult at any time, but the procedures in a foreign country may add to your stress and pain.

Qatar has opened a new Humanitarian Services Office, located near the Hamad General Hospital Mortuary, to facilitate these procedures and bring all services under one roof.

This guide is prepared based on the information provided by Ministry of Interior and can be helpful in case of an unfortunate demise.

Procedure

The procedures will be completed through a team work between the Ministry of Interior (Security Department, police stations and Forensic Centre), Ministry of Public Health, Hamad Medical Corporation, Qatar Airways, Public Prosecution, Ministry of Foreign Affairs (Department of Consular Affairs) and the coordinators in Embassies and Consulates.

First of all, any deaths occurring outside a hospital must be reported to the police by dialling 999.

Upon arrival, the police will fill out an initial death report and transfer the deceased to the Hamad General Hospital Mortuary.

The death should also be informed to the next kin in home country as well as concerned embassy of the deceased’s country.

After the procedures at mortuary, you have to proceed to new Humanitarian Service Office.

Office location and timing

The Humanitarian Services Office is located exactly behind the Mortuary of Hamad General Hospital and close to HR Department of the HMC and Ritaj Hotel.

The new office provides simplified procedures for the repatriation of the bodies of expatriates who die in Qatar and also for their local burial, if needed.

  • The office will remain open seven days a week from 7am to 9 pm.

The procedures to be followed in the office are as follows, along with documents that need to be provided:

1. HMC (counters 1 and 2 at the Humanitarian Services Office)

  • Passport of the deceased
  • ID of the person who reports the death
  • Filling up the death registration form
  • Collection of death notification report issued by the doctor

2. Ministry of Public Health (counters 3 and 4)

Required documents :

  • Death notification report issued by HMC
  • Passport of the deceased
  • ID of the person who reports the death
  • Death registration form
  • Consent form of handing over the body – issued by the police (if the death occurred outside the hospital).

The MoPH issues the following documents :

  • Death certificate
  • Embalming certificate and documents for repatriating bodies outside Qatar (Letter to Customs, Letter to a health department official in the country of the deceased and Letter to mortuary).
  • Burial Permit (in case of burial inside the country)

3. Ministry of Interior (counters 5, 6 and 7)

Issuance of the “To whom it may concern” certificate, cancellation of the residence permit (RP) of the deceased and exit permit for the bodies are done here.

  • Documents required for cancellation of the RP:
    • Copy of the death certificate
    • RP cancellation application
    • Copy of the ID of the sponsor
    • Original ID or original ID missing report
    • Passport of the deceased
  • Documents needed to obtain “To whom it may concern” certificate:
    • Copy of the death certificate
    • Copy of the embalming certificate
    • Copy of the death report
    • Letter from the police of the death if it took place outside the hospital.
  • Documents required to get Exit Permit for the body :
    • Exit declaration
    • Death certificate
    • Passport of the deceased
    • RP cancellation

4. Qatar Airways (counter 8)

Qatar Airways issues the “cargo policy” along with the ticket for the person accompanying the body.

Documents required by Qatar Airways:

  • Copy of death certificate
  • Copy of the “To whom it may concern”certificate
  • Letter from the Embassy
  • Passport of the deceased

5. Embassy of the country of the deceased

Documents required by the embassy of the country of the deceased are:

  • Copy of the death certificate
  • Copy of the death report
  • “To whom it may concern” certificate issued by the MoI

The Embassy will be issuing the “No Objection Certificate” to repatriate the body to the country of the deceased.

6. Ministry of Foreign Affairs (Consular Affairs Department)

The consular affairs department at MoFA will facilitate co-ordination between the office and embassies for the issuance of a no-objection certificate (from the embassy concerned) in order to repatriate the body outside the country as soon as possible.

Procedure for absconding workers

The procedure for repatriating body of absconding workers will be similar, if the employer had lodged a complaint with the authority concerned saying the worker had run away.

Otherwise, the sponsor should have to complete the legal requirements under the residency law.

Road Accidents

In case of road accidents security requirements are to be fulfilled and a forensic report is needed to start the repatriation procedures.

Funeral prayers for Muslims

If the deceased is a Muslim, funeral prayers can be offered at a mosque adjacent to the Women’s Hospital at HMC.

  • There is a special room in Al Wakrah hospital for offering funeral prayers for non-Muslims.
  • Prayers can also be offered at a dedicated facility in the Religious Complex premises in Mesaimeer.

Procedure Fee

All the administrative fees for different certificates and papers for repatriation of dead bodies or burial in Qatar have been cancelled. It means the whole procedure is free of charge.

However, if body is repatriated, the charges for Qatar Airways tickets (for transporting the body and accompanying passenger) should be paid.

In case of transportation by flight, the mortal remains are to be embalmed at mortuary and coffin charges are about QR 1200/- to QR 1500/- (Tel: 4435 5460).

Special instructions for Indian nationals

The next of kin has to send a letter to the Indian Embassy (Fax No. 4467 0448) stating that he /she has no objection for the burial or transportation of mortal remains and authorising either the sponsor, close relative / friend or any other person known to them, to take charge of the body for local burial or transportation to India.

On receipt of No Objection Certificate from the Embassy, the mortuary authorities will release the dead body for local burial. They will also issue Burial Permission Certificate for cemeteries for burial.

Hospital authorities to be contacted for embalming of mortal remains only after obtaining clearance from Ministry of Interior for Transfer of the body.

An affidavit is also to be submitted by the legal heirs to the nearest airlines office at nearest International / Domestic airport stating that mortal remains would be accepted by them without any delay from the cargo terminal, on arrival from abroad.

The same is to be faxed to the sponsor, airline and to the Embassy. The airline cargo office may not accept dead body without this affidavit.

Contact Details

Following are the contact details of different counters at Humanitarian Services Office:

  • MoI – 40253371, 40253372 and 40253369
  • MoPH- 40253370 and 40253364
  • HMC – 40253368 and 40253365
  • Qatar Airways – 40253374
  • The fax number of the office is 40380855

The Humanitarian Services Office is expected to cut the lengthy procedures for repatriating bodies of people dying in Qatar into few hours.

Sponsored Links

All citizens and expatriates in Qatar and citizens of other GCC countries will benefit from this office after following the customary procedures and a team in the office will work to provide all support to speed up the procedures of repatriation or burial.

– Aneesh V / NRICafe.com

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