Guide : What to do if you lose Qatar Residence Card while abroad

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In June 2015, Qatar’s Ministry of Interior had introduced new Residence Permit cards for expatriates, thereby abolishing the system of RP stickers in passports. In effect, the new Residence Permit cards are now acting as identity proof as well as travel document for the expatriates.

With the new system, one problem many people face is losing the Residence Permit card while abroad.

There are two solutions if you face such a situation :

Solution 1 : You can get a return visa on arrival at Doha airport

Airport-Icon-Flight-ArrivalAccording to a recent Facebook post by MoI, you can get a return visa at Doha airport without resorting to your employer. The conditions for this is :

  • Your Residence Visa should be valid at time of entry
  • You shouldn’t have stayed out of Qatar for more than 6 months

In this case, you can get return visa on arrival and your Residence Card will be marked as lost in the immigration system. Later on, your employer/sponsor can apply for replacement of Residence Card.

The problem with this approach

Even though this is a good solution by Qatar MoI, it does not address the requirements at port of boarding. Airline or immigration authorities in your home country (or port of boarding) may not allow you to travel without a valid travel document.

Airport-Icon-Check-in-CounterHere is one alternative, that has worked with some people:

If you have a photocopy of the Residence Permit card, you can file a report with local Police (in your home country or wherever you lost it) saying that you have lost your Qatar Residence Permit card. The Police report along with photocopy of the Residence Permit card may be enough to convince the airline / immigration authorities while boarding.

However, please note that this is only a possible alternative and may not be allowed in some airports. The best option will be to check with your airline in advance.

NOTE : If the resident has exceeded six months stay outside the country, he will be required to get a return visa processed by his employer/sponsor to enter the country and the resident shall sign an undertaking not to repeat it (See Solution 2).

Solution 2 : Return Visa processed by employer / sponsor

In case of losing the Residence Card, the safest option will be to get a Return Visa processed by your employer / sponsor. Even though it is a costly affair, this will guarantee that you will not face any hassle during travel.

Return Visa or Re-entry Permit is a temporary document that has 14/30 days validity. The sponsored person has to return to Qatar within the validity period. Return visa can be issued even in cases where the person has stayed out for more than 6 months (provided that his Residence Visa is still valid).

Here is how your employer / sponsor can get the Return Visa :

1. For those on sponsorship of companies and establishments

Airport-Icon-Immigration-CounterThis visa is granted for an expatriate on the sponsorship of an establishment, whose residence permit is still valid. The sponsor can apply through MoI Service Center.

Requirements:
  • Submission of the application from the sponsor  (Form can be downloaded here or obtained from any typing center)
  • Copy of the establishment card of the company
  • Passport copy of the sponsored person
  • In case of passport loss, a copy of a Lost Passport Certificate, along with copies of the old and new passport, are required.
  • Fee: QR 500 (Pay by credit / debit card)

2. For those on personal sponsorship of an expatriate resident (family members)

This visa is granted for family members of a resident whose residence permit is still valid.

Icon-Mobile-PhoneThe sponsor can apply online (Metrash 2) or through MoI Service Center. Here is the how to apply through MoI Service Center :

Requirements:
  • Submission of the application from the sponsor (Form can be downloaded here or obtained from any typing center)
  • Passport copy or the ID card copy of the sponsor
  • Passport copy of the sponsored person
  • In case of passport loss, a copy of a Lost Passport Certificate, along with copies of the old and new passport, are required.
  • Fee: QR 500 (Pay by credit / debit card)

3. For those on personal sponsorship of a Qatari national

Airport-Icon-Immigration-CounterThis visa is granted for house maids and others who are on the personal sponsorship of a Qatari national.

Here is the how to apply through MoI Service Center :

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Requirements:
  • Submission of an application from the sponsor  (Form can be downloaded here or obtained from any typing center)
  • Copy of the ID Card of the sponsor
  • Passport copy of the sponsored person
  • In case of passport loss, a copy of a Lost Passport Certificate, along with copies of the old and new passport, are required.
  • Fee: QR 200 (Pay by credit / debit card)

NOTE :  If you lose your passport and get a return visa / permit, your lost passport becomes invalid / blacklisted. You cannot use that passport in case you get it back.

– Prepared by NRICafe.com

13 Comments

  1. my baby born here in Qatar few months back. I want to specify second name on birth certificate so can you please guide me about procedure in qatar. I am from pakistan

    • Hi Suneel, You can go to Birth Certificates section in HMC with the documents (parents passports + baby birth certificate) and they can issue new one for you.

  2. Baby passport and Qatar ID I already got. so in this case either I have to take any NOC from my embassy to show to HMC birth certificate section?

    • Hi Suneel, As far as we know, there is no need for any NOC. You can change the Qatar ID and passport later.

  3. Akram Maarouf on

    Anyone knows how much are the fees for returning to Qatar without having the new ID with RP validity? I traveled and forgot my QID at home, the airlines allowed me to travel back to Qatar but they said there will be penalty fees but they don’t know how much, anyone knows?

    • NRICafe.com on

      Hi Akram, Someone who had same experience, told us it is QR120 for return visa at airport. Please confirm after you reach. Thanks.

  4. I have car accident with 2 fatalities, there was already a judgement in the court but the judgement is still under appeal in the higher court. When I renew my QID which will expire on December 2016, the system is not accepting it because of the case. What will I do

  5. Hi my name is John I lost my passport while on my vacation and I got a new passport with police certificate and I have a valid Qatar ID , my company did all the could but my application was rejected. Now I lost my house property education certificate and contract how do I make Clem from the Government .
    Thanks

  6. hello,.pls.can someone know if i can leave and comeback to qatar if my qatar i.d still on process?my qatar id is still on procees due to change surname because of marriage.in my passport im using my husband surname but on my qatar id still on process in immigration,.pls.can someone advice me,..thanks for your help

  7. pls.nricafe.com can you please advice me,.my vacation is on april 4,2017 but still my id is not yet done.,thanks

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