Doha’s Hamad International Airport has been awarded with the global 5-Star Airport rating by Skytrax, the international air transport research organisation.
This 5-Star Rating is the top quality award that can be achieved by an airport, and only five other airports in the world have gained this prestigious accolade.
HIA the first ever airport in the Middle East to earn this acclaimed title.
The highest rating – five stars – has previously only been awarded to five other airports worldwide: Singapore, Seoul, Hong Kong, Tokyo-Haneda and Munich.
As the home base airport for Qatar Airways, one of the world’s first 5-Star Airlines, it is befitting that Hamad International Airport now provides a true, world class 5-Star Airport experience.
Criteria for award
A primary focus in the 5-Star criteria is that an airport must offer an easy travel experience to customers, from wayfinding and signage to the security and immigration processing points, and these all deliver to a high standard at HIA.
Cleanliness and presentation is another key item Skytrax focus on, since an airport’s mass processing of customers must bring with it an assurance of hygiene. Washrooms, seating areas, and other front line facilities were all subjected to rigorous tests, and HIA performs well to meet 5-Star criteria.
Facilities at HIA
As the hub for Qatar Airways, the majority of travellers are passing through HIA as transfer customers, and anyone with a few hours to spare can enjoy the fabulous range of facilities and services on offer here.
The hotel inside the terminal, leisure facilities including spa, swimming pool, squash courts and gym. Quiet rooms and internet centres. All customers can enjoy the public art collection, something for which HIA is a unique airport in the world for the diversity and quality of this.
The Lamp Bear by Swiss artist Urs Fischer takes centre stage as the focal point in the airside area, with other large-scale murals and sculptures throughout the terminal.
The Tom Otterness playground sculptures combine art, fun and uniqueness, with oversized sitting figures, laying down figures, and the awe-inspiring 4-story tall double headstand figures – letting children and adults sit, slide, play, and interact with the sculptures.
“The airport serves more than 30 million passengers every year, and will grow to 50 million, yet each passenger can design their own experience at the airport, whether it is shopping in the world-class Qatar Duty-Free premium stores, relaxing in one of its 12 lounges, resting comfortably in the Airport Hotel or using one of the many amenities at the Vitality Spa including the squash courts and the swimming pool. The airport experience is designed to be as memorable as the journey,” Akbar Al Baker, Qatar Airways Group Chief Executive, said.