Doha’s Hamad International Airport (HIA) has been ranked the fourth best airport in the world at the Skytrax World Airport Awards 2019, which took place on Wednesday during the Passenger Terminal Expo 2019 in London.
The 2019 World Airport Awards by Skytrax are based on nominations from millions of passengers across more than 500 participating airports worldwide, making them one of largest passenger interaction survey awards in the world.
The World’s Top 10 Airports of 2019 are:
1. Singapore Changi Airport
2. Tokyo Haneda International Airport
3. Incheon International Airport
4. Hamad International Airport
5. Hong Kong International Airport
6. Chubu Centrair International Airport
7. Munich Airport
8. London Heathrow Airport
9. Narita International Airport
10. Zurich Airport
View the full World Airport Awards results
The Skytrax survey evaluates customer satisfaction across 39 key performance indicators for airport service and product – from check-in, arrivals, transfers, shopping, security and immigration, through to departure at the gate.
HIA has also once again been ranked as a five-star Airport and was honoured with the title of ‘Best Airport in the Middle East’ for the fifth year in a row and ‘Best Staff Service in the Middle East’ for the fourth year in a row.
The awards recognise HIA’s innovative facilities, five-star customer service and state-of-the-art terminal which accommodates more than 30mn passengers annually, according to a statement.