How to set-up home utilities in Qatar

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Here is a complete guide on how to set up home utilities like electricity, water, telephone, internet, television, cooking gas and drinking water while moving to Qatar.

Water & Electricity

Electricity and water supply in Qatar are administered solely by the Qatar General Electricity & Water Corporation, which is popularly referred to as Kahramaa. If there is an existing connection you would have to transfer it to your name. Click here to download the application form.

To apply, visit a Kahramaa service centre with the following documents:

  • Completed application form
  • Copy of Qatar ID
  • Kahramaa reference number (you will find this on your home’s front door frame if you have an apartment; if you have a villa, look on the electricity box)
  • Copy of your lease (Tenancy Contract)
  • QR 2,000 for deposit (QR 1,200 for electricity and QR 800 for water)
  • Current meter readings (It is better to take a photo on mobile)

Cooking Gas

Gas for cooking is supplied in canisters, and is delivered by specialist companies in a similar way to bottled water. Different firms refill cylinders in different areas, so it is advisable to speak to neighbours or security officials to be added to the local supplier’s list.

Woqod is the producer and overall distributor of liquid petroleum gas (LPG) in Qatar. Gas cylinder called Shafaf can be bought at supermarkets and at Woqod petrol stations. Click here for list of Shafaf stores.

There is an initial fee to be paid for the Shafaf cylinder, the customer then pays for each refill.

  • Shafaf (12 kg) New Cylinder with gas – 365 QR
  • Shafaf (6 kg) New Cylinder with gas – 283 QR
  • Shafaf (12 kg) Refilling (Exchange empty cylinder with full cylinder) – 15 QR
  • Shafaf (6 kg) Refilling (Exchange empty cylinder with full cylinder) – 8 QR
  • LP Regulator (Including 2 Meter Hose) – 45 QR

Landline phone & Internet

Telecommunications services in Qatar are provided by Ooredoo, the country’s primary telecommunications service provider. Ooredoo’s home services include landline, broadband internet and TV packages. Click here for more details. For landline, a one-time Connection fee of QR200 is charged with a monthly charge of QR33.

For internet connection at home, Ooredoo has installed high speed fibre connections in most parts of Doha. Click here for more details and plans.

You can apply by visiting a Ooredoo shop or dealer, where you can fill in an application form. You can also download it here.  To apply, visit a Ooredoo service centre with the following documents:

  • Copy of your passport with RP page
  • Qatar ID
  • Electricity number (you will find this on your home’s front door frame if you have an apartment; if you have a villa, look on the electricity box)

For mobile phones, you can choose either Ooredoo or Vodafone. To acquire a pre-paid mobile connection, you only require a copy of your passport or Qatar ID card. For post-paid connection, you will need to furnish your residence permit.

 Television

The cable TV service provided by Ooredoo is known as Mozaic TV, and there are various packages available that bundle together TV options with broadband and telephone connections. The basic TV package features around 100 channels, including few Indian Channels. Extra premium packages, featuring sports, film and entertainment channels can be added. Click here for more details.

Cable connection is tied in with broadband and telephone services, so signing up for all three at the same time when moving into a property is cheaper, but TV can also be added to the package at a later date.

To apply, visit a Ooredoo service centre with the following documents:

  • Copy of your passport & RP Page
  • Qatar ID
  • Electricity number (you will find this on your home’s front door frame if you have an apartment; if you have a villa, look on the electricity box)

Many of the same channels that are offered through the cable TV service can also be received through a satellite connection. Local providers offer installation services, or alternatively cards and decoders are available directly from some of the networks, like OSN.

Satellite connection using own dish antenna and receivers are cheaper, but offers only limited channels.

Bottled Water

Large water-cooler sized bottles that fit into dispensers can be delivered by specialist companies. Books of tokens can be bought, which are left in exchange for bottles on the company’s allotted delivery day.

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Prices range from approximately QR 7 to QR 10 per bottle. Many supermarkets and convenience stores also deliver locally.

Dispensers can be bought from larger hypermarkets and electrical stores. Cheaper hand pumps that do not refrigerate water can be purchased to attach to the top of bottles.

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