Mumbai airport becomes India’s first to introduce self bag-drop facility

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The Chhatrapati Shivaji Maharaj International airport in Mumbai became India’s first airport to introduce self bag drop units on Thursday.

The Mumbai International Airports Pvt Ltd (MIAL), the institution in-charge of the Mumbai airport, often cited as the second busiest in the country in terms of traffic, installed the self service baggage/luggage drop unit in the airport in an effort to ease chaos in times of high traffic and passenger flow.

The bag drop solution units will be available to the passengers of Air India, Jet Airways, SpiceJet, Go and Indigo.

The self baggage drop units, known as ‘Scan&Fly’, are created by air-transport information and tech solutions provider SITA.

The plug-and-play design of SITA Scan&Fly allows it to be easily installed onto existing airport check-in desks, maximising terminal space while leveraging the speed of self-service.

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Rajiv Jain, CEO of MIAL, said: “MIAL would like to maintain and grow its position as the most innovative airport in India, using technology to optimize the current airport infrastructure and manage the rapid growth of passengers.”

“SITA’s Scan&Fly fits the bill perfectly, allowing the airport to use proven self-service technology to speed up the baggage process while providing passengers with more self-service options along their journey,” he added.

- Published on 15 December 2016

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