No more long queues, Use your Emirates ID at Dubai airport

A recently-introduced service that enables the use of Emirates ID cards to pass through automated immigration gates at Dubai International (DXB) is gaining popularity, with more than 234,000 UAE residents using it during its phased roll out.

Who is eligible to use

All UAE residents holding a valid Emirates ID card who are older than 18 years can take advantage of the new system by using the card at any of the self-service gates at arrivals and departures across all three terminals at DXB.

Completely free of charge and requiring no pre-registration, the service makes passing through immigration smart gates fast and convenient for all UAE residents.

Families travelling with children below the age of 18 can approach the manned counter adjacent to the smart gates to complete the immigration process.

How the system works

The service, available on all 127 smart gates across all three terminals at Dubai International, has been enabled by creating a secure and efficient link between various operational systems and databases managed by Emirates Identity Authority, GDRFA and Dubai Airports.

  • Upon inserting the Emirates ID Card into the smart gate, the system can quickly, accurately and efficiently confirm the identity, travel plans and eligibility of UAE residents to enter and depart the country.

Smart gates provide the dual benefit of improving service whilst boosting capacity, both of which are critical elements of Dubai Airports’ DXB Plus programme, which aims to expand the airport’s capacity to 118 million by 2023.

The first of its kind in the region, it is the result of the joint efforts of the General Directorate of Residency and Foreigners Affairs (GDRFA), the Emirates Identity Authority and Dubai Airports.
Dubai International was the first airport in the region and among the first globally to introduce automated immigration gates in 2002.

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