Qatar Ministry urges residents to update their data to use free e-gates

This post was originally published on 2 May 2017.

Qatar’s Ministry of Interior (MoI) has urged residents, who have renewed their passports, to update their data through data devices at Hamad International Airport or at the General Directorate of Passports or other service centres so that they can use the e-gate facility at the airport.

The ministry tweeted on their official Arabic Twitter account that now all residents with valid Resident ID can use the electronic gates (e-gate) at Hamad International Airport for departure and arrival.

The e-gate service is accessible to expatriates above 18 years of age, using their Qatari ID cards.

  • They are required to scan the ID card on the card reader machine installed at e-gate followed by finger print or eye scan (retina scan).
  • If data on the ID and biometrics/ retina matches, the system will open the gate.
  • There are no charges for this service.

The e-gate service helps in reducing crowd at the immigration counters and residents can save a lot of time.
However, family with kids under the age of 18 can’t use the e-gate.

MoI has urged  residents to get their fingerprint scanned at the small office situated near the departure gates. The process is very fast and gets over in less than 1-2 minutes.

After this registration one can use the fingerprint scanner to pass through the e-gates and this is much more efficient and easier than retina scan.

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