How to register and make use of Metrash2 on your mobile


Metrash2 is a free mobile application from the Qatar’s Ministry of Interior which enables expats and nationals to renew their residence permits, renew and replace driver’s licences, conduct vehicle ownership transfers, fill out visit visa applications and renew e-gate cards.

This service is very helpful when it comes to checking your traffic violations, paying the fines, reminder about expiry dates of Residence Permit, Driving Licence etc. This can also give complete official details of your own and your dependents at a single click.

There are 40+ services including :

  • Traffic Services 
  • Resident Permit Services
  • Visa Services
  • Exit Permit Services
  • E-Gate Services

Complete list of services is available here.

Metrash was originally introduced in 2006 as an electronic service for mobile users only where upon subscription, residents could receive SMS messages regarding Traffic violation, RP expiry, License expiry etc.

In the initial years the service was not very popular as the registration was complicated and needed to access the MOI self service kiosks. Recently the process has been simplified and you can easily do it in 5 minutes with your smart phone.

How to install Metrash2 in simple steps (Updated 2015)

  1. The mobile number you use should be under your QID.
  2. Download the app from Google Play Store / App Store / Blackberry Store.
  3. Enter your QID and Expiry Date when asked.
  4. The app would draft an SMS to 92992. Simply click Send. No need to modify.
  5. You would receive an SMS with 2 activation codes (Part 1 and Part 2). Note them down.
  6. Open the app and enter QID and both activation codes.
  7. In PIN Code, enter any 4 digit pin of your choice (this is your password).
  8. You would receive a confirmation SMS.
  9. Now you can login to the app with your PIN Code and start using.

For support on Metrash2, residents can contact 24-hour call centre : 2342000.



  1. Ulaganathan on

    Dear Sir

    Is there any email support as I have to explain my difficult situation and try to get an urgent support from METRASH 2 if possible.

  2. Surendra Lama on

    Hi, I installed Metrash2 on my android device, entered QID as requested and clicked Next. Now it’s showing the field to enter activation codes Part1 and Part2 below this are shown the fields to enter pin code and confirm pin code. My problem is that I have no activation codes or pin code. I was expecting to receive these via SMS to my vodafone mobile number that is registed to Metrash but I haven’t received them yet (till next day). When there is any transation in the immigration i receive sms though which means my number is clearly registered to Metrash for sure. Any help on how can i get those activation codes and pin code would be highly appreciated. Thank you.

  3. how can i have the required activation code – Part 1 and Part 2? as well as the Pin Code? what if i forgot it already? i cannot open now my Metrash2 application in my mobile even i already change my mobile no.
    please help

  4. How i can pay company vehicle trafic voilation.? I try to pay in trafic department but they said only pay by online but in mitrash not accepting due to company vehicle

  5. I am outside Qatar for a vacation and want to access Metrash for transferring vehicle sponsorship,is it possible? Does any other alternative solution prevails?

  6. sreejith.k.m on

    Halo Sir, i can’t open metrash2 in my mobile ..its showing my mobile number not registered in qatar id number.its all ready registered in qatar id (70128960vodafone)please help me sir…

  7. Why have I spent 2 days trying to get this activated on my phone, finally you pass the buck by referring me to Orreedo and say it is their side – they could not help me either – all very unhelpful. Why am I getting Metrash notifications by SMS and not able to register to pay traffic violations on line – sort it out!

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