Got a Dubai traffic fine by error ? Here is how you can appeal

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If you believe you weren’t at a particular place at the time a traffic fine was issued against your name, or were driving within the speed limit, you have all the rights to contest the fine, says Dubai Police.

If you can prove your case, the traffic fine will be waived off in just five days once you register your case.

How to file a complaint

There are three options for an individual to contest a traffic fine in Dubai. To file a complaint, a driver can :

  • Go to the General Directorate of Traffic headquarters  OR
  • Call on 04-6063755 to file a complaint  OR
  • Go through the Dubai Police website (www.dubaipolice.gov.ae)

Supporting documents required

If you are making a complaint, you must carry the supporting documents to prove your case.

  • For example, if you were at a hospital when a traffic offence was levied, a hospital report that can prove you were visiting a doctor can be of immense help in this case.

You may analyse your case and try to get proof that you were not in the place where the offence was recorded.

The procedure

Once you have filed a complaint, a special committee will look into your case.

The committee consists of six officers – deputy general at traffic department, two traffic control officers, a fines officer, representative of the Financial Supervisory General Headquarters of Dubai Police, and a representative of the Legal Affairs.

Duration for resolution

The committee is mandated to respond to the complainant within 5 working days once the review of the traffic fine was registered.

If the ruling is in favour of the complainant, the traffic violation will be cancelled.

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However, if the driver is not satisfied, s/he should take a copy of the findings and approach Traffic Prosecution, which will issue the final verdict.

(As told by Colonel Saif Mohair Al Mazroui, General Directorate of Traffic at Dubai Police to Emirates 24|7 website.)

5 Comments

  1. The Official
    UAE administration

    Sir,

    Sub: Claim of baggage from sharjah from Illegal retainers. They have not paid my dues

    refers I joined Naseem Electricware Lic. No.162897/6 ph.06 5634604, 0557329977 Sharjah
    in July 2015 as sales engineer, but they asked me to work as sales.

    They promised status on accomadation, salary, transportation but there was no
    improvement, i resigned several times but they were not ready to cancel
    visa and handover my passport L5203728. This was illegal retention infact.

    In april 2016 they physically scuffled pushing me out of their premises without
    paying my salary, witholding my bags and passport on the issue search and find emirates
    i-card which went to rta on 1st jan2016 for road crossing about which i was entitled to
    object and a legal arabic letter was furnished.

    Out of India we are supposed to reach our consulate first, in this case they
    took responbility of the matter of retrieval of my affects asking me quietly wait.

    I was sheltered around them, and while some passport check occurring in dubai in aug2016
    despite official attestation of the consulate, I was detained and without refering what
    action indian consulates done, prevented me to collect my baggage, money due and deported.

    That was not the kind of response expected.

    Labor and public safety laws of uae mandate entitlement
    of protection to expatriates, remedies include job and payment of back wages.

    Could you kindly lookin, advise from this sponsoring agent:
    1. about collection of my baggage held by them in their premises
    2. statement of unpaid salary

    ask them contact me or fax to the labour consul indian consulate
    04 3970453 without delay. Their talks are all lies. They have not paid my dues.

    Thanking you in anticipation,
    Sinclerely,
    Rajeev Mehra
    New Delhi

    ref:uae employment visa
    301/2015/2/0090335

  2. There is no link on the website or the app. I have looked everywhere. They issue fines that are incorrect and you are forced to pay. It is ridiculous.

  3. I get 2 fine incorrect at 1 am in albarsha 1000 amont I was parking my car somebody give me 1000 fine I am 100%sure it was wrong fine and one I get Zahra crossing at 6am nobody was crossing the road but I get 500 fine it’s tottly wrong I don’t know how to clame this 2 fines

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