If you believe you weren’t at a particular place at the time a traffic fine was issued against your name, or were driving within the speed limit, you have all the rights to contest the fine, says Dubai Police.
If you can prove your case, the traffic fine will be waived off in just five days once you register your case.
How to file a complaint
There are three options for an individual to contest a traffic fine in Dubai. To file a complaint, a driver can :
- Go to the General Directorate of Traffic headquarters OR
- Call on 04-6063755 to file a complaint OR
- Go through the Dubai Police website (www.dubaipolice.gov.ae)
Supporting documents required
If you are making a complaint, you must carry the supporting documents to prove your case.
- For example, if you were at a hospital when a traffic offence was levied, a hospital report that can prove you were visiting a doctor can be of immense help in this case.
You may analyse your case and try to get proof that you were not in the place where the offence was recorded.
The procedure
Once you have filed a complaint, a special committee will look into your case.
The committee consists of six officers – deputy general at traffic department, two traffic control officers, a fines officer, representative of the Financial Supervisory General Headquarters of Dubai Police, and a representative of the Legal Affairs.
Duration for resolution
The committee is mandated to respond to the complainant within 5 working days once the review of the traffic fine was registered.
If the ruling is in favour of the complainant, the traffic violation will be cancelled.
However, if the driver is not satisfied, s/he should take a copy of the findings and approach Traffic Prosecution, which will issue the final verdict.
(As told by Colonel Saif Mohair Al Mazroui, General Directorate of Traffic at Dubai Police to Emirates 24|7 website.)
This post was originally published on 3 May 2016
i got fine in my driving licensed in salah el dein street last september 15, 2019 at around 3 o clock in the afternoon reason is minor accident report that time i was in the office in my work and also the plate number of the car involved in this matter was never ever in our company because i’m using only company car and by this time i was not driving ,hoping for solution about this complain.thanks a lot
I got a fine 500 AED 4/11/2018 on 3:18pm but this time i buy a tabltes from hospital i have a receipet i leave the shop on 3:06 pm how i got the fine i have proof of medical store ester clinic t.com it is totly wrong fine
I got a fine of 600 in sharjah but that time my car was parked here in Dubai in the parking for whole night and two cameras for RTA are here in this parking where my car was parked
I got fine on my licence however I have no car yet !!!! all of this fines by data entry by error
I got fine 18 February 14.14pm shk Rashid street but I never go that street on 18 February Sunday please help me to finish this problem
I get 2 fine incorrect at 1 am in albarsha 1000 amont I was parking my car somebody give me 1000 fine I am 100%sure it was wrong fine and one I get Zahra crossing at 6am nobody was crossing the road but I get 500 fine it’s tottly wrong I don’t know how to clame this 2 fines
I have just revived not one but two fines!! at both of the times weren`t even near of the areas!!
There is no link on the website or the app. I have looked everywhere. They issue fines that are incorrect and you are forced to pay. It is ridiculous.
Exactly
The Official
UAE administration
Sir,
Sub: Claim of baggage from sharjah from Illegal retainers. They have not paid my dues
refers I joined Naseem Electricware Lic. No.162897/6 ph.06 5634604, 0557329977 Sharjah
in July 2015 as sales engineer, but they asked me to work as sales.
They promised status on accomadation, salary, transportation but there was no
improvement, i resigned several times but they were not ready to cancel
visa and handover my passport L5203728. This was illegal retention infact.
In april 2016 they physically scuffled pushing me out of their premises without
paying my salary, witholding my bags and passport on the issue search and find emirates
i-card which went to rta on 1st jan2016 for road crossing about which i was entitled to
object and a legal arabic letter was furnished.
Out of India we are supposed to reach our consulate first, in this case they
took responbility of the matter of retrieval of my affects asking me quietly wait.
I was sheltered around them, and while some passport check occurring in dubai in aug2016
despite official attestation of the consulate, I was detained and without refering what
action indian consulates done, prevented me to collect my baggage, money due and deported.
That was not the kind of response expected.
Labor and public safety laws of uae mandate entitlement
of protection to expatriates, remedies include job and payment of back wages.
Could you kindly lookin, advise from this sponsoring agent:
1. about collection of my baggage held by them in their premises
2. statement of unpaid salary
ask them contact me or fax to the labour consul indian consulate
04 3970453 without delay. Their talks are all lies. They have not paid my dues.
Thanking you in anticipation,
Sinclerely,
Rajeev Mehra
New Delhi
ref:uae employment visa
301/2015/2/0090335
Thank you ! This is good to know.